PUBLIC ADVISORY


Passenger Fuel Surcharge Level for 1 November to 31 December 2018
CLOSE

IMPLEMENTATION OF PARAGRAPH 9.2, SECTION 9 OF CAB ECONOMIC REGULATION NO. 9, OTHERWISE KNOWN AS THE AIR PASSENGER BILL OF RIGHTS

-- Download this Advisory

SCAMMERS USING THE DOTr AND ITS ATTACHED AGENCIES ADVISORY

-- View/Download this Advisory
CLOSE       

Print
15
Sep

Scoot keen on adding more flights to Manila

Written by bh0ngg. Posted in News

“We want to [add flights], but the Philippine airports are very much constrained in terms of landing slots. We’ll have to see what we can do,” Scoot Chief Executive Officer Lee Lik Hsin said in an interview on Thursday.

The country’s main gateway, the Ninoy Aquino International Airport, suffers from congestion, with 39.5 million people passing through its four terminals in 2016. This is significantly more than its designed capacity of 30.5 million passengers per year.

Scoot, which merged with TigerAir in July, is seeing continued growth in the Philippine market. It flies from Manila, Clark, Cebu, and Kalibo to international destinations via Singapore.

“We expect to increase, that’s because of the additional network opportunities… Previously, the two airlines were small. [The merger] gives us a much bigger network and [allows] us to give more choice to Philippine customers more choices for more destinations,” Mr. Lee said.

Mr. Lee is hoping the Scoot brand, which gives importance on customer engagement, can attract more customers in the Philippine market.

“It’s different to what TigerAir used to be like. We hope that it will be a welcome change. The preliminary response has been good. Our booking numbers have been good after the brand change, we did not see any loss of passengers… I think the brand proposition now is more comprehensive. The difference is customer engagement, the experience part,” he said.

The airline also claims to have an on-time performance of 80%, which is a high rate for a budget airline, according to Mr. Lee.

Scoot is launching seasonal, nonstop flights to Sapporo, Japan, starting Nov. 3 until Feb. 11, 2018, with up to two flights a week, in addition to existing flights routed via Taipei. — Patrizia Paola C. Marcelo

AIR PASSENGER BILL OF RIGHTS

CAB Hotline

Public Assistance 24/7

165-66

Secondary Numbers: PASSENGER RIGHTS ACTION DESK (PRAD)

NAIA Terminal1 0919-9128457 Laoag Airport 0998-5864834
NAIA Terminal2 0919-9128458 Legaspi Airport 0919-9128461
NAIA Terminal3 0919-9128451 Mactan-Cebu T1 0919-9128464
NAIA Terminal4 0919-9128470 Mactan-Cebu T2 To be updated
Bacolod Airport 0998-5864828 Masbate Airport To be updated
Basco Airport 0998-5864829 Naga Airport 0919-9128462
Boracay Airport 0919-9128453 Ozamis Airport 0998-5864835
Busuanga Airport 0919-9128460 Pagadian Airport 0998-5864836
Butuan Airport 0998-5864830 Puerto Princessa 0998-5864837
Camiguin Airport 0998-5864831 Roxas Airport 0998-5864838
Clark Int'l. Airport 0919-9128471 Siargao Airport 0919-9128456
Davao Int'l. Airport 0919-9128469 Surigao Airport 0998-5864839
Dipolog Airport 0998-5864832 Tacloban Airport 0998-5864840
Dumaguete Airprot 0998-5864833 Tagbilaran Airport 0919-9128465
General Santos 0919-9128467 Tuguegarao Airport 0998-5864841
Iloilo Int'l. Airport 0919-9128466 Virac Airport 0919-9128463
Kalibo Int'l. Airport 0919-9128454 Zamboanga Airport 0998-5864842
Laguindingan 0919-9128468

✆ 852-8967 (CAB Legal Office)
APBR@cab.gov.ph

Trunk Lines:
☎ (+632) 853-7259
☎ (+632) 854-5996

PRAD NAIA Terminal1 0919-9128457 PRAD Laguindingan 0919-9128468
PRAD NAIA Terminal2 0919-9128458 PRAD Laoag Airport 0998-5864834
PRAD NAIA Terminal3 0919-9128451 PRAD Legaspi Airport 0919-9128461
PRAD NAIA Terminal4 0919-9128470 PRAD Mactan-Cebu Int'l. 0919-9128464
PRAD Clark Int'l .Airport 0919-9128471 PRAD Naga Airport 0919-9128462
PRAD Bacolod Airport 0998-5864828 PRAD Ozamis Airport 0998-5864835
PRAD Basco Airport 0998-5864829 PRAD Pagadian Airport 0998-5864836
PRAD Boracay Airport 0919-9128453 PRAD Puerto Princessa 0998-5864837
PRAD Busuanga Airport 0919-9128460 PRAD Roxas Airport 0998-5864838
PRAD Butuan Airport 0998-5864830 PRAD Siargao Airport 0919-9128456
PRAD Camiguin Airport 0998-5864831 PRAD Surigao Airport 0998-5864839
PRAD Davao Int'l. Airport 0919-9128469 PRAD Tacloban Airport 0998-5864840
PRAD Dipolog Airport 0998-5864832 PRAD Tagbiliran Airport 0919-9128465
PRAD Dumaguete Airprot 0998-5864833 PRAD Tugeugarao Airport 0998-5864841
PRAD General Santos 0919-9128467 PRAD Virac Airport 0919-9128463
PRAD Iloilo Int'l .Airport 0919-9128466 PRAD Zamboanga Airport 0998-5864842
PRAD Kalibo Int'l. Airport 0919-9128454

complaints-button

flight-information-button

summary-of-the-rights-of-air-passengers-thumbnail

things-to-know-button

transparency-seal

cab-gender and development

Freedom of Information Philippines

citizens-charter

Vicinity Map

Vicinity Map of CAB

Web Stats

Today61
Yesterday438
Week924
Month5187
All361670

Currently are 93 guests and no members online